As a community-owned, not-for-profit utility, Stoughton Utilities is committed to standing with our customers in the City of Stoughton and five surrounding townships as we all work together to get through the COVID-19 public health crisis, and the resulting unprecedented change in societal and economic expectations.Stoughton Utilities has closed its office to walk-in traffic, however all customer service operations continue during our normal business hours of 8:00 a.m. to 4:00 p.m., Monday through Friday.
If you would like to meet with any Stoughton Utilities employee in-person to discuss any topic, please contact us to setup an appointment for an individual office visit.
Customer Service remains available by phone and email during normal business hours. Please contact us with any account questions
and we will provide a prompt response.
We have suspended all service appointments that would require us to enter your home or business, including water meter replacements and cross-connection inspections. Exceptions will be made in emergency situations.
During these uncertain times, our commitment to providing electric, water, and wastewater service extends to providing continued service to all residents and businesses, regardless of ability to pay.
Stoughton Utilities will continue to keep a close eye on ongoing developments, and may adjust our response as situations change. Please click below to view full details on our COVID-19 response ...