SU Logo
SU Logo
OpenCustomer IncentivesUtilities CommitteeOur Current RatesWater Quality ReportService Application
Sign in to My Account
Sign in using your account number and password...
Smart Thermostat Incentive
Receive a $25 bill credit when you upgrade your home to a "Smart" Thermostat!
Bill Payment Assistance
There are resources available that may be able to assist you with your energy bills.
Stoughton Utilities is Hiring
We are now accepting applications to fill an open position at SU.
Important Public Notice
An important public notice has been posted and is available to view online.
Diggers Hotline - Call Before You Dig
Spring is here, so it's the time for outdoor projects -- build a deck, plant some trees or shrubs, install a gym set for the children, or more. If your list includes any digging, state law (Wisconsin Statute 182.0175) requires you to notify Diggers Hotline at least three working days in advance.

Diggers Hotline is an independent, free service for anyone doing excavation work, that coordinates activities between excavators and utilities such as phone, electric, cable, water and natural gas to mark dangerous and costly underground and overhead utilities around homes and professional job sites. Over 1,100 utilities and other buried facility owners are members of Diggers Hotline. Wisconsin state law requires all excavators – including homeowners and construction contractors – to contact Diggers Hotline at least three working days before starting any digging.

You can start a free locate request by contacting Diggers Hotline at 811 from any phone, or online at ...
Lead Service Line Verifications
Stoughton Utilities is working to develop a program that will replace all publicly- and privately-owned lead service lines that are connected to the public water system in the City of Stoughton. As part of this initiative, Stoughton Utilities will be working to verify residential water service line materials in the city's historic neighborhoods over the next few weeks. This is necessary to ensure that all public and private lead service lines have been identified and can be replaced during our upcoming 2021 citywide lead service line replacement project.

Technicians will be going door-to-door and requesting access to your water meter, typically located in the basement. Verifications will begin the week of February 1, 2021, and will take place Monday through Friday between the hours of 8:00 a.m. and 4:00 p.m. Verification of your water service line material will take approximately 10 minutes or less.

Stoughton Utilities staff will carry photo identification with their name and the SU logo. SU will deliver a door hanger to your home 1-2 days before we arrive to request access.

We take the threat of COVID-19 seriously. Technicians will wear a face covering when entering your home, and will maintain a 6-foot physical separation. We also ask that you please follow all CDC recommendations to prevent the spread of COVID-19, including wearing a face covering and maintaining at least a 6-foot physical separation from our technician ...
Seasonal Energy Assistance Information
For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. Many here in our community cannot afford the energy to meet their basic needs.

Wisconsin's Home Energy Assistance Program (WHEAP) provides for assistance with heating costs, electric costs (regardless of heat source), and energy crisis situations. Energy assistance is a one-time benefit payment provided to income qualifying residents during the winter heating season (October 1 through May 15). The amount of the energy assistance benefit varies according to household size, income level, and household energy costs.

Click here to apply for Home Energy Plus online.

Stoughton Utilities customers living in Dane County can also call (608) 267-8601 to schedule an appointment to apply for assistance. For additional information on how to apply for energy assistance, please call toll-free 1-866-HEATWIS (1-866-432-8947) ...
Stoughton Utilities Coronavirus (COVID-19) Response
As a community-owned, not-for-profit utility, Stoughton Utilities is committed to standing with our customers in the City of Stoughton and five surrounding townships as we all work together to get through the COVID-19 public health crisis, and the resulting unprecedented change in societal and economic expectations.

Stoughton Utilities has closed its office to walk-in traffic, however all customer service operations continue during our normal business hours of 8:00 a.m. to 4:00 p.m., Monday through Friday. Customer Service remains available by phone and email during normal business hours. Please contact us with any account questions or utility concerns. If you would like to meet with any Stoughton Utilities employee in-person to discuss any topic, please contact us to setup an appointment for an individual office visit.

Field operators continue to work to maintain the safety and reliability of the electric, water, and wastewater systems.

For your safety, all utility employees have been instructed to wear masks whenever interacting with customers, contractors, and coworkers ...