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01-26-2023 — Moving?
 
New Customers
If you are establishing service at a new address, even if you already have an account with us, you must complete an application for service. Moving

Applications can be found here or completed in our office during normal business hours. Completed applications can be returned to us by any of the following methods:
  • Via email to [email protected]
  • Brought into our office at 600 S. Fourth St., Stoughton during normal business hours
  • Dropped off in our curbside drop box, located in front of our office
  • Via fax to (608) 873-4878

    Please note: All completed applications must include a copy or picture of the primary applicant’s photo ID.

    Once you have submitted your complete application, please see our New Customer Welcome Packet for information regarding your utility account.

    If you are unsure whether an address is in Stoughton Utilities’ service territory or if you have any questions, please contact us.

    Closing Your Account
    If you are a current SU customer and are closing your account at an existing address, you can schedule a final reading by contacting us. If you are moving within the city and also need to start service at a different address, you must complete an application for service as detailed above.

    All meter readings to start/stop service are completed daily at 7:00 a.m., Monday through Friday, excluding holidays. Please provide us with at least one business day’s advance notice.

    Resources
    Application for Residential Utility Service
    New Customer Welcome Packet
    Residential Rates
    Assistance Programs
    Billing & Collection Policies
    Water Quality Report
    Application for Commercial Utility Service
    City of Stoughton
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