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Lead Service Line Verifications
Stoughton Utilities is working to develop a program that will replace all publicly- and privately-owned lead service lines that are connected to the public water system in the City of Stoughton. Stoughton Utilities is working with the Wisconsin Department of Natural Resources with the goal of receiving public grant funding that will cover all private homeowner’s costs to replace their lead service line with a new copper service line.

As part of this initiative, Stoughton Utilities will be working to verify residential water service line materials in Stoughton's historic neighborhoods over the next few weeks. This is necessary to ensure that all public and private lead service lines have been identified and can be replaced during future utility projects.

To complete these verifications, technicians will be going door-to-door and requesting access to your water meter, typically located in the basement. Verifications will begin the week of February 1, 2021, and will take place Monday through Friday between the hours of 8:00 a.m. and 4:00 p.m. Verification of your water service line material will take approximately 10 minutes.

Following the verification, the technician will inform you of the water service line material. If the technician finds a lead service line, they will provide the homeowner with information about our next steps, and the paperwork that will allow us to proceed with replacement as part of our citywide program.

All utility staff will carry photo identification with their name and the Stoughton Utilities logo. SU will deliver a door hanger to your home 1-2 days before we arrive to request access.

Stoughton Utilities maintains our commitment to providing you with clean and safe drinking water. We view the elimination of lead from the public water supply as a community priority, and our efforts to do so persist during the COVID-19 pandemic, with added precautions taken for your safety and the safety of our employees.

Stoughton Utilities takes the threat of COVID-19 very seriously, and our technicians will wear a face covering when entering your home and observe social distancing guidelines, which includes maintaining a 6-foot physical separation from others. While our technicians are completing verifications inside of your home, we ask that you please follow all CDC recommendations to prevent the spread of COVID-19, including wearing a face covering and maintaining at least a 6-foot physical separation with our technicians.

We appreciate your cooperation in this effort to make Stoughton's water system lead-free in 2021. If you have any questions or concerns regarding this process, please contact us.

Please visit our Lead Public Education Program to view the neighborhoods that are known to contain lead service lines, to learn more about our lead replacement efforts, and to learn what you can do if your home has a lead service line.