Stoughton Utilities Coronavirus (COVID-19) Response
Stoughton Utilities holds the well-being, health and safety of our customers and staff as our highest priority. As you know, the COVID-19 situation is constantly evolving. Accordingly, we are taking routine precautionary measures to minimize risk.
The Stoughton Utilities administration office will be closed to walk-in customer service effective March 16.
There is a curbside payment deposit box which can be used to drop off payments, and these payments will be processed each weekday at 8:00 a.m. Payments can also be made using a debit or credit card over the phone and online through the MyAccount customer portal.
Customer Service remains available by phone and email during normal business hours. Please contact us with any account questions and we will provide a prompt response.
If you are moving and need to start service, please download our Application for Residential Service. You can return the application along with a copy of your photo ID either by email, postal mail, or by dropping it off in our curbside payment deposit box.
We have suspended all service appointments that would require us to enter your home or business, including water meter replacements and cross-connection inspections.
In case of an electric, water, or wastewater emergency, staff remains on-call to provide emergency response 24x7. Please contact us with any emergency needs.
Stoughton Utilities will continue to keep a close eye on ongoing developments, and may adjust our response as situations change. We will continue to keep this page updated.